![]() ****** I signed up for a 7 day free trial. We can confirm though that your subscription is set to cancel and you will not get more charges unless you decide to reactivate.īest *************************************** Team Our system does not show any previous contact in regards to this account, nor a cancellation attemptįubo is a prepaid service and were very sorry that a refund is not due. As a courtesy, we also allow 12 extra hours of cushion before we charge in case the customer can not cancel on time. All of our customers are advised of the exact date and time the free trial will end, as well of our Terms of service ************************************************** that customers agree to upon subscription. Our system sent you at least 5 messages to the email address associated with your subscription informing that your account was past due from during these dates.ĭuring the sign up process we try to be as transparent as possible with our customers. Your card declined the charge for $92.32 on that date and collected it on April 7th. ![]() We have reviewed your account and see that you started a 7-day free trial on March 24th, and since no cancellation took place before the expiration, it went into a paid subscription on April 1st. ![]()
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